Hair Extensions

Q: How are strugnellCOLE hair extensions methods different from all the other methods I hear about?

A: strugnellCOLE services are very different from any salon. Hair extensions are not often taught in hairdressing school, so, usually a salon will get a hair extension product company to take a training class in one particular method. There are a numerous extensions training companies around Australia that offer very expensive training in various kinds of fusion (also known as glue, bonds, cold fusion) which involves gluing extension hair onto a client’s hair. Several other companies offer training in metal ring application, all of which we have explored and either rejected or improved on

StrugnellCOLE extension specialists are trained in all methods of application and removal of hair extensions not just in one particular method.

Our extension specialists have been trained in identifying where the hair originates from, how to determine the quality of hair how it is processed and how to match ethnicity of hair to suit the individual’s hair texture.

We have seen first hand see first hand on how different methods affect different of heads of hair. After many years of experience, we have determined some non-negotiable requirements for the hair extensions methods we will perform:

  1. The extensions must never damage a client’s existing hair, and use zero chemicals.
  2. The extensions must look completely natural and be undetectable.
  3. The extensions must be adjustable for long term wear (not left to fall out in 3-4 months like fusion glue, or completely replaced every service, which is expensive and time consuming.)
  4. We will only use high quality human hair that will stay nice for 8 months to a year for premium extensions or clip-ins and at least a month for temporary extensions.
  5. Extensions services will be the highest quality available at a fair price. We do not overcharge for our services, and our monthly maintenance price is the lowest in the industry.
  6. Clients will be fully educated in the entire process. There won’t be any question about your service that we can’t answer, and we offer full disclosure.

Q: I really want extensions, but stylist says they will wreck my hair.

A: There are a few reasons people hear this from their stylists, the main one is that it can be true!

Stylists see a number of clients come through the door with extensions.

Most from popular training companies using fusion methods from silicone polyurethane or keratin or metal beads or rings.

Stylists that voice this opinion are usually based on the fact that fusion methods are left in from 4 to 6 months.

In this time the hair has grown 6 to 8 cm and natural shedding has occurred leaving the extension hanging on to a very small amount of matted hair which can be easily ripped out when brushing.

The other factor that comes into account is the removal process of fusion methods.

Adhesives are easily removed when just put in but when the bond has been exposed to heat, shampoos conditioners and styling products the chemical compound of the adhesive can change making it harder to remove.

Other metal ring/bead methods stylists have seen are small copper rings that are clamped onto peoples .the copper metal is so thin it can cut small pieces of the clients hair in every day wear and also will corrode after mixing copper with water and after a period of corrosion can turn blond hair to become green where the ring is attached to the head.

The other reason stylists tell clients that extensions will ruin hair is that extensions clients don’t come in as often for cuts or colour (or go from getting full colour foils to basic root touch-ups or partials) and this can impact a stylist who doesn’t want to lose business

Q: Will people be able to tell that I’m wearing extensions?

A: At strugnellCOLE we have found that most of our clients want there extensions to look most natural, subtle and invisible.

The way this is achieved is through professional placement taking into account hair types hair textures and growth patterns.

So when your hair is put up the attachment method is not seen.

After the colour is matched and strategic placement of the hair a specialist will cut and blend the extension so it will integrate naturally with your own hair.

Obviously if you have gone from very short to long those people that are close to you will notice but for people that have never met you will not be able to ell that the extensions are not your own hair.

Depending on how thin your hair is you may see a lock or track if the hair isn’t styled properly.

Q: My hair has highlights in. Can you match them? Can I continue to get my highlights done?

A: We have never had a problem matching colour and highlights. Our technicians will customize the colouring on extensions when necessary. There won’t be any extensions on the top portion on your head, so this hair can be coloured normally. Your colourist simply works around the extensions to re-colour, and this is also very easy for them to do. We can also use extensions to give you highlights/lowlights without compromising your hair.

Q: Will extensions ruin my hair?

A: This is the biggest concern from clients. The methods we offer are the least damaging of any extension method on the market.

The way in which we attach the hair is with a silicone lined nickel ring.

The silicone lining has no sharp edges no heat or any glue.

The rings can easily be altered and as a consequence we can simply slide the ring up to your roots every 4 weeks.

We use these rings for long term individual extension applications, and our own track (weft) application that requires maintenance sooner, but is less expensive in the long run.

Q: Do you do braids or weaves? Aren’t they low damage?

A: In short No – Braids weaves and sewn in tracks are painful and itchy. They can cause thinning at the temples (traction alopecia). A braided track is also required to be sewn in which disables the track from being put into high ponytail. When cotton is used to sew in a track it expands when wet and then loosens the track. With fine hair, the track is lumpy and obvious. Caucasian hair also tends to fall out of braids and the tracks fall out or tangle within a matter of weeks. With thick hair the braid can stay wet for days causing the hair to become mouldy.

Q: I have very short hair, can I get extensions?

A: If your hair is at least to your ears, you can get extensions, however, what you won’t get is a one length look-it will have to be layered throughout, and styled specifically to blend in with the extensions. You have to be willing to do some extra flat ironing where your hair meets the longer hair to make this work. For shorter hair we can do a combination extensions/integration piece that will give you a one-length, more fluid appearance, but it will involve a small 3″x3″ hair piece securely attached 24-7 with our exclusive locs, and matched to your own hair texture and colour. The overall effect is incredible, but some clients don’t like the idea of the piece. All we care about is that the final finished appearance is exactly what you want, and this is the only way to achieve this in some cases.

Q: How long will it take to add extensions to my own hair?

A: It depends on what you want, and how thick your hair is. Individual locs take about 3 hours, loc track takes about 2 hours and temporary hair takes 45 minutes or less. For people with less hair (not necessarily fine hair) the appointments are shorter, for a lot of hair the appointments are longer. Maintenance appointments rarely go over an hour.

Q: Do I need to buy special shampoos and conditioners? How often should I wash?

A: As with your own hair the quality of your hair will be determined on how well you look after it.

Cheaper products will tend to remove the outer layer of the cuticle making the hair dry and as a consequence the hair will not last as long and will begin to tangle in a shorter period of time. BE LIGHT on conditioners and heat near the roots with an individual loc application as this tends to degrade the bonds and turn the locs silver. We recommend Label m products. We recommend washing no more than 3 times a week to keep the hair healthy. If you have oily hair/workout more often, this is fine, but your extensions may need to be replaced sooner.

Q: Can I use a hair-dryer, hot rollers, flatirons and other styling equipment or curling iron on this hair? Can it be coloured?

A: Yes, you can use all of the above. We only use quality, real human hair. The hair can be coloured red or darkened, but has to be tested before we recommend it be bleached or lightened. High heat on the locs will cause the bonds to break down, so it’s important to keep heat away from the bonds (blow-dryers should be set to cool.) Loc track extensions need to be brushed gently, but heat has little effect. Always use a soft bristle brush with your hair, and be gentle if round brushing (never use a comb!)

Q: How long will my extensions last?

Individual locs and loc track can  last about a year with monthly maintenance appointments (hair will stay nice for about 8-12 months, then you will require a redo,)

Temporary Hair lasts a few weeks to a month.

You need to care for the extensions to get the most out of them, and budget $75-95 a month for maintenance. If you haven’t come in for more than 7 weeks for a maintenance appointment, you will be charged the 50% redo fee, and we will have to remove all the extensions and start over. After a certain amount of time, the hair may also need replacing, as it tends to get dry-that being said, it’s our goal to help you keep your extensions in for as long as you want them, in a manner cost effective to you.


Q: Will the extensions fall out easily? Can I bath, shower, swim, go out in the wind and rain, and play sports in my new extensions?

A: We could pick you up by your hair extension, that’s how secure they are. (It would be painful though!) Your new hair will look as fabulous wet as real hair does, although the joins may show a little in water if your hair is on the thinner side. You can wash and style your extensions exactly as you would your own hair (do be a little gentler) Extensive water exposure will loosen fusion extensions though-so dry carefully after. If you swim a lot, we recommend you wear a swim cap.